At CSE, your privacy is paramount. This Privacy Policy, together with our Terms of Use, outlines our practices concerning the collection, processing, and management of your Personal Information. 'Personal Information' refers to identifiable data about you, such as your name, address, email, trades, etc.
Name
Photographic identification
Details from ID documents (e.g., driver's license, passport) - number, issuance and expiry dates, photograph, address, etc.
Address
IP address, browser, and operating system specifics
Banking information including account numbers.
Date of birth
Trades
Your Personal Information is processed to provide requested services, fulfill our legal and regulatory obligations, and other purposes including:
Account creation and operation on the Platform
Account creation and operation on the Platform
Responding to your inquiries
Site usage analysis
Fulfilling regulatory requirements, including tax, anti-money laundering, fraud prevention, and company reporting
Providing product and promotional information (only with your explicit consent)
Conducting market research. Data for this would be anonymized unless explicitly consented to.
For system administration, we may gather information like your IP address, browser type, and operating system. This data is for analytical purposes and doesn’t identify individuals.
Our platform uses 'cookies' to enhance user experience. Cookies give a unique identifier to your computer and are stored on your hard drive. They help us understand site usage, and visitor preferences, and improve our services. We also collaborate with third parties for insights into site usage, but they are contractually bound not to misuse the data. By using our platform, you consent to our use of cookies.
We disclose Personal Information:
To affiliates, agents, trusted service providers, and contractors, strictly for service provision, with your express consent.
During business activities like mergers or re-organizations.
To law enforcement or regulatory bodies when legally obligated.
Any third party receiving Personal Information must maintain its confidentiality and can only use it for the specific task they've been assigned.
You can access, correct, or block inaccurate data by reaching out to us or through your account (if applicable). Requests for account and Personal Information deletion can be made via email. If there's a legal inconsistency, the action might be delayed. We may also employ automated processing for fraud prevention, but if it's unfavorable to you, contact us.
We employ top-notch measures to safeguard your Personal Information from unauthorized access. We also ensure third-party agencies we collaborate with maintain similar security standards.
Our site may contain links to third-party websites. This policy applies only to our site, and we aren't responsible for third-party site content or their privacy practices.
Data is held based on legal and regulatory requirements. Post-account closure, Personal Information is retained for a minimum of ten years. After meeting our legal obligations, we anonymize or safely discard your data.
Your explicit consent will be sought before any marketing activity. Consent withdrawal is straightforward, either via account settings or by contacting us.
Our designated officer ensures we stay true to this policy. Reach out to them at sec@thecryptostockexchange.io.
For grievances or inquiries about our adherence to this policy, you can approach a suitable Data Protection Supervisory Authority.
This policy might be revised periodically. In case of significant changes, users will be informed on our site and may be required to re-confirm their agreement.
Please note CSE never charges for customer support and doesn’t offer it via phone or social media. Beware of scams.
For any clarifications, reach out to us at our provided email address.